Overview: Ensure the cleanliness/appearance in guest accommodations and public areas are in accordance with hotel standards. · Supervise Room Attendants, inspect rooms/public areas, and ensure deficiencies are reported, corrected, and put on House Inspection Report. · Notify font desk when rooms are clean, vacant, and ready for occupancy. · Ensue Room Attendants have the necessary equipment and supplies. · Identify/resolve problems and develop alternative solutions in a timely manner. · Assist, instruct, and train new employees and evaluate performance. · Responsible for notifying Room Attendants of any new items to be stocked in guest quarters. · Notify maintenance department of any repairs or maintenance work needed. · Assist in completing room assignments for Room Attendants. · Must adhere to all safety, security, and company policies and procedures. · Notify supervisor of any accidents, injuries, and safety hazards. · Assist laundry department with duties to include retrieving and sorting soiled linens to wash, dry, press, and fold to put in storage closet and/or carts. · Must be neat in appearance and wear uniform provided by the company. · Maintain a friendly and courteous demeanor to guests. · Attend meetings/trainings required by management. · May be required to work nights, weekends, and holidays. · Perform other duties as assigned by management.
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Career Level
Entry Level
Education Level
High school or GED