Room Inspector

ICONA RESORTS 1 • Wildwood Crest, NJ

2d • Onsite

About The Position

The Room Inspector is responsible for assisting the Housekeeping Supervisor, performing deep-cleaning inspections, and ensuring guest satisfaction.

Requirements

• High school diploma, or equivalent.
• Prior Housekeeping experience.

Responsibilities

• Oversee Housekeeping activities to ensure clean, orderly and attractive rooms, while making sure policies and procedures are being followed.
• Continuous cleaning inspections of guest rooms, hallways and common areas.
• Oversee Houseman to ensure continuous motion of laundry and trash collection.
• Report any maintenance issues immediately to Facilities, including all furniture, fittings and equipment.
• Takes found items to designated lost and found area if guest has checked out.
• Handles guest complaints concerning housekeeping service or refers problem to management.
• Monitor housekeeping supplies and equipment and conduct periodic inventories.
• Assist train housekeeping staff on all policies, procedures and standards.
• Maintain a safe work environment- ensure all operational and safety procedures are properly followed.
• Wear the proper uniform; ensures all housekeeping staff wears the proper uniform.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees