Room Inspector ( Weekend Availability)

Crescent Careers • Ithaca, NY

1d

About The Position

Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates. On occasion, clean rooms or assist staff with cleaning rooms or in laundry. Address associate performance and behavior concern by either direct intervention if needed. Supervise laundry employees, if applicable. Make boards for staff room assignments. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management or Supervisor Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction Inspect rooms daily or in absence of housekeeping supervisor or housekeeping manager

Requirements

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms or in laundry.
• Address associate performance and behavior concern by either direct intervention if needed.
• Supervise laundry employees, if applicable.
• Make boards for staff room assignments.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management or Supervisor
• Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Inspect rooms daily or in absence of housekeeping supervisor or housekeeping manager

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED