Room Inspector/Inspectress | Norwalk Residence Inn
About The Position
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives. Ensures all house and safety rules, housekeeping procedures, and security procedures are followed. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Performs housekeeping, laundry, and/or houseperson functions whenever necessary. Other duties as assigned. Shaner Hotels has an amazing opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk. This 102-room modern Residence Inn is just a short walking distance from the trendy SoNo, which is filled with many dining, shopping, and entertainment opportunities for our guests.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
