In Room Dining Server - The Hay-Adams

B.F. Saul Company Hospitality Group • Washington, DC

1d

About The Position

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Position Scope
Provide excellent guest service according to the Hay Adams Standard. Prepare and deliver Room Service orders and amenities to guest rooms, execute designated side-work. Maintain a high standard of sanitation and cleanliness.

Requirements

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write simple correspondence and effectively present information in one-on-one and small group situations to guest and other employees of the organization.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of American money and weight measurements, volume and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• The employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

Responsibilities

• Provide excellent guest service according to the Hay Adams Standard.
• Prepare and deliver Room Service orders and amenities to guest rooms
• Execute designated side-work.
• Maintain a high standard of sanitation and cleanliness.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED