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SUMMARY: To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. WORK ENVIRONMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working under variable temperature conditions (or extreme heat or cold), under variable noise levels, around fumes and/or odor hazards, around dust and/or mite hazards, around chemicals, around bio-hazards.