ICONA Grand Victorian- Room Attendant

ICONA RESORTS 1Spring Lake, NJ
7dOnsite

About The Position

The Room Attendant is responsible for cleaning, stocking and maintaining hotel rooms as assigned.

Requirements

  • High school diploma, or equivalent.
  • Prior Housekeeping experience.
  • Communication Proficiency.
  • Guest Focus.
  • Detail Oriented.
  • Thoroughness.
  • Organizational Skills.

Responsibilities

  • Receives list of assigned rooms from managers and prioritizes rooms according to check out times.
  • Checks inventory of cleaning cart; adds any necessary supplies.
  • Knocks and announces self before entering a guest’s room; returns at a later time if rooms are occupied.
  • Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
  • Makes bed, stocks towels, washcloths, and hand towels according to ICONA’s procedures.
  • Wipes surfaces in room and cleans mirrors.
  • Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to ICONA’s procedures.
  • Vacuums and mops floors.
  • Ensures room meets ICONA’s standards with a final walkthrough.
  • Notifies supervisor of room availability and reports any suspicious activity.
  • Notifies supervisor of needed maintenance or repairs.
  • Takes found items to designated lost and found area if guest has checked out.
  • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
  • Performs other duties as directed.
  • Weekly attendance to Aloha Culture Meeting.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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