Room Attendant

WINDSOR CAPITAL GROUP•Asheville, NC

just now•Onsite

About The Position

Windsor Hospitality is seeking a Room Attendant to join their team. The company is dedicated to building hospitality careers and is recognized as a strong partner with hospitality staff nationwide. This specific role is located at The Renaissance Asheville, a 278-room hotel situated in the heart of downtown Asheville, offering scenic greenscapes and sweeping views of the Smoky Mountains. The hotel aims to provide guests with an unexpected journey through the neighborhood.

Requirements

Understand simple instructions.
Learn simple procedures and techniques.
Perform routine work or the same task repeatedly.
Use hands to lift, carry or pull objects that may be heavy.
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

Previous experience is a plus.

Responsibilities

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming.
Sorts, counts, folds, marks, and carries linens.
Moves furniture, hangs drapes, and rolls carpets.
Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
Polishes metalwork, such as fixtures and fittings.
Washes walls, windows, door panels, sills, ceilings, and woodwork.
Empties wastebaskets and cleans ashtrays.
Transports trash and waste to disposal area.
Replenishes bathroom supplies, bed linens, towels, guest amenities, light bulbs, drinking glasses, and writing supplies.
Works with chemical cleaning products to achieve satisfactory cleanliness results.
Respond to special guest requests in a timely, friendly, and efficient manner.
Required to be always in uniform when working on the property including wearing a name identification badge.
Visually inspect room for cleanliness and appearance and signify completion for room.
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
All other duties as assigned by a manager or supervisor.