Room Attendant

Loews Hotels & Co•Coral Gables, FL

12h•Onsite

About The Position

Loews Coral Gables Hotel is seeking a friendly and detail-oriented Room Attendant to uphold the highest standards of cleanliness and guest satisfaction. The hotel, part of the Loews Hotels & Co portfolio, features 242 guestrooms, 23 suites, extensive meeting space, a pool deck, and four dining outlets, located within The Plaza Coral Gables. Loews Hotels & Co, founded in 1960, emphasizes crafting exceptional experiences and fostering a welcoming environment for both guests and team members, valuing diversity and offering opportunities for growth and impact across various roles. The ideal candidate for this position will be proactive, motivated, and dedicated to enhancing both the guest and team member experience while maintaining a keen eye for detail and upholding cleanliness standards.

Requirements

Ability to walk, stand, reach and bend.
Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

High school diploma or equivalent work experience preferred.
Previous experience in a cleaning role preferred.
Previous experience in a hotel or resort environment preferred.
Basic English skills preferred.

Responsibilities

Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.).
Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
Maintain a positive attitude and professional conduct at all times.
Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
Comply with all other Housekeeping Department and hotel policies and procedures.
Other duties as assigned.