Room Attendant
Trailborn Hotel Management LLC•Highlands, NC
•$20
About The Position
The Room Attendants (hotel housekeepers) are expected to maintain cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.
Requirements
- Communicate clearly, whether in writing (e.g., giving written instructions) or verbally
- Ability to communicate in English, verbal and written
- A great smile, attitude and desire to work with an energetic team!
- Ability to work flexible hours, including weekends and holidays
Nice To Haves
- Experience in a hotel or resort setting
- Knowledge of cleaning chemicals, proper storage, and disposal methods
Responsibilities
- Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
- Making beds, changing linens, and replacing towels and amenities.
- Vacuuming carpets, rugs, and upholstery.
- Dusting and wiping down surfaces such as desks, tables, and countertops.
- Emptying trash bins and replacing liners.
- Restocking supplies such as towels, toiletries, coffee, and tea.
- Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
- Checking for any maintenance issues or damages and reporting them to the appropriate department.
- Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
- Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
- Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
- Participating in training sessions on safety procedures and emergency protocols.
- Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
- Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.
Benefits
- Medical (with company contribution)
- Dental (with company contribution)
- Vision (with company contribution)
- 401(k) (with company match)
- Paid Time Off
- Sick Time
- Employee Dining Discounts
- Employee Marketplace Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
