Room Attendant

Los Poblanos • Los Ranchos de Albuquerque, NM

1d

About The Position

Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Ensure all rooms are cared for and inspected according to standards.

Requirements

• High School Diploma or Equivalent
• Previous hotel housekeeping experience
• Friendly, goal-oriented and outgoing with great people skills
• Excellent oral communication skills and positive interpersonal skills required
• Appearance must be clean and professional with a cheerful and courteous demeanor at all times
• Able to work cohesively with co-workers as part of a team
• Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
• Able to grasp, lift, carry. Must be able to lift up to 50 lbs. in short intervals throughout the day
• Must be willing and have the ability to work a varied schedule to include evenings, weekends, and holidays

Nice To Haves

• Ability to speak Spanish is a plus
• Interest in sustainability, food and New Mexico culture
• Interest in organic farming, agriculture, art and architecture is a plus

Responsibilities

• Act as an ambassador and representative for the property, the Village of Los Ranchos, and Albuquerque
• Welcome and acknowledge all guests according to company standards, and anticipate and address guests’ service needs
• Clean bathrooms, bedrooms, living rooms, and public spaces. Attention to detail is essential
• Adhere to cleaning procedures and instructions for the use of biodegradable, all-natural cleaning products
• Strip beds and make beds, changing bed linens, which may require lifting bedding weighing a maximum of 50 lbs.
• Replenish amenities, linens, and supplies in guest rooms
• Sign for room keys, restock cart, and carry linen baskets to assigned rooms
• Notify management and/or maintenance of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, etc.
• Attend all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility
• Respond to customer inquiries and comments by providing timely and knowledgeable information
• Follow all safety guidelines to ensure the safety and protection of yourself, your employees, and guests
• Assist with other housekeeping duties as requested by management
• Greet customers, patrons, or visitors
• Operate communications equipment or systems
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts
• Clean facilities or sites and replenish supplies
• Clean furniture or fixtures
• Clean equipment or supplies
• Clean building walls or flooring
• Move furniture
• Dispose of trash or waste materials
• Store items
• Report maintenance or equipment problems to appropriate personnel
• Monitor building premises to ensure occupant or visitor safety
• Provide information to coworkers
• Inventory materials or equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED