Room Attendant

Performance Hospitality • Marathon, FL

1d • $18 - $18 • Onsite

About The Position

As a Room Attendant, you create the first and lasting impression of Banana Bay’s guest experience. You’ll clean and refresh guestrooms to brand standards, replenish amenities, report maintenance needs, and ensure a safe, spotless environment—working efficiently, respectfully, and with pride in every detail.

Requirements

• Housekeeping or cleaning experience in hotels/resorts preferred; will train the right candidate.
• Ability to follow written/verbal instructions and standard operating procedures.
• Dependable, detail-oriented, and organized; positive attitude and team-first mindset.
• Basic English required; bilingual (e.g., Spanish/English) preferred.
• Flexible availability, including weekends/holidays; reliable attendance.
• Stand/walk for extended periods; frequent bending, kneeling, and reaching.
• Lift, push, or pull up to 30–40 lbs (linen bags, vacuums, carts).
• Work around cleaning chemicals (with provided training/PPE).

Nice To Haves

• Housekeeping or cleaning experience in hotels/resorts preferred
• bilingual (e.g., Spanish/English) preferred

Responsibilities

• Guestroom Care: Clean, sanitize, and reset rooms (bedmaking, dusting, vacuuming, bathroom/kitchenette, balconies/patios) to SOP and inspection standards.
• Linen & Amenities: Replace linens and terry; restock amenities, coffee/tea, and collateral; follow par levels and eco/sustainability guidelines.
• Safety & Compliance: Use chemicals and equipment safely; follow PPE, OSHA, and property safety procedures; observe key control and privacy/Do Not Disturb policies.
• Maintenance Reporting: Promptly report defects (HVAC, plumbing, electrical, furniture) via radio/CMMS; tag rooms OOS when needed.
• Cart & Storage: Keep carts stocked, clean, and organized; maintain orderly closets and back-of-house areas; track inventory and minimize waste.
• Public Areas (as assigned): Support housekeeping in hallways, elevators, lobbies, and other spaces to ensure a consistently clean environment.
• Service Mindset: Greet guests warmly, respond to requests, and escalate concerns to leadership for quick resolution.
• Documentation: Complete daily room assignments, checklists, and lost & found procedures accurately and on time.

Benefits

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed