Room Attendant

IHG

12h • $11

About The Position

As a Housekeeping Room Attendant, you will clean guest rooms and/or suites on a timely and thorough manner in accordance with brand standards to ensure guests check in to a clean and restful room that inspires success and embraces life.

Requirements

• Must be able to work on Guam USA without any restrictions. Looking for candidates who are US Citizens, US Permanent Residents or Residents from Federated States of Micronesia.
• No relocation package, not eligible for visa sponsor.
• Minimum six (6) months as a Room Attendant at Housekeeping Department in a Full-Service Hotel preferred.
• Education - High School Diploma or equivalent
• Service years - Minium six (6) months as a Room Attendant at Housekeeping Department in a Full-Service Hotel preferred.
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic math skills, reading, and writing are used when completing paperwork.
• Proficient computer skills including MS programs.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Must be able to obtain a vehicle operator license.
• Excellent interpersonal skills to build relationships internally and externally.
• Language - Ability to speak, understand, read and write English.
• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• May regularly assigned to perform deep cleaning projects.

Responsibilities

• Promote and maintain a safe and positive workplace.
• Attends meetings and training sessions as required.
• Maintain regular and consistent attendance, appearance and attitude.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Monitor and control supplies and amenities.
• Minimize waste within all areas of housekeeping.
• Maintains equipment in proper state of cleanliness and repair.
• You’ll make sure our rooms are always at their best in accordance with brand standards.
• Replenish guests’ supplies.
• Ensures guest services and guest requests are promptly and courteously delivered.
• Reports guest complaints immediately.
• Report damage or malfunction in resort rooms to superior.
• Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment.
• Report, turn in, and log lost and found property according to established procedures.
• Strives to maintain the high standards of the hotel for all guests with special attention to IHG Loyalty program and other VIPs.
• Report unusual behavior/activities on floors.
• Compliance with hotel’s health, safety and hygiene policy.
• Maintain a section room report.
• Maintain a daily room list and proper recording of room status.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform other duties as assigned.
• Practice proper handling of chemicals and cleaning solutions.

Benefits

• In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount.
• A chance to become part of the global IHG family - opening a door to endless career opportunities.
• We’re passionate about growing our talent.
• We’ll provide the training & development you need to succeed & progress into your next role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED