ROOM ATTENDANT
About The Position
Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards. Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms. Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms. Cleans all mirrors. Reports any room unable to be serviced within appropriate time standards to the supervisor. Reports needed repairs of unsafe conditions to the supervisor. Responds to requests from guests, supervisors or management in a timely and efficient manner. Maintains linen cart and supplies neat and organized to department standards. Maintains the security of equipment, keys, and supplies issued each day. Reports lost and found articles to the supervisor. Replaces/reports non-functional light bulbs. Transports trash and waste to disposal area. Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen. Cleans rooms in accordance to the specific brand and company minutes per room standard Follows procedures for team cleaning and self-inspecting program. Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management
Responsibilities
- Cleans and services assigned guest rooms and bathrooms
- Changes sheets, makes beds and vacuum
- Dusts entire guest room
- Cleans all mirrors
- Reports any room unable to be serviced
- Reports needed repairs of unsafe conditions
- Responds to requests from guests, supervisors or management
- Maintains linen cart and supplies neat and organized
- Maintains the security of equipment, keys, and supplies
- Reports lost and found articles
- Replaces/reports non-functional light bulbs
- Transports trash and waste to disposal area
- Replenishes supplies
- Cleans rooms in accordance to the specific brand and company minutes per room standard
- Follows procedures for team cleaning and self-inspecting program
- Responds quickly to guest requests
- Reports appropriate complaints or requests
- Follows up to ensure guest satisfaction
- Provides a professional image at all times through appearance and dress
- Follows company policies and procedures
- Other duties as assigned by supervisor or management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
