Room Attendant

Gale HotelsMiami Beach, FL
20d

About The Position

The Room Attendant is responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. In addition, ensure that all rooms are cozy and clean and that all guest queries are addressed courteously and competently.

Requirements

  • Minimum 1 year of experience as a Room attendant, Housekeeping in a Hotel or similar role.
  • Hands-on experience with cleaning and maintenance tasks for large organizations.
  • Ability to use industrial cleaning equipment and products.
  • Knowledge of cleaning chemicals, proper storage, and disposal methods.
  • Stamina to handle the physical demands of the job.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong interpersonal and problem-solving abilities.
  • Ability to follow instructions and procedures.
  • High School degree, GED or Equivalent.
  • Excellent verbal communication skills in English and Spanish Preferred (communication skills, with the ability to interact effectively with guests, associates, and external partners).
  • Ability to work well under pressure and respond quickly and effectively to emergencies.

Responsibilities

  • Greet guests and responding to queries.
  • Change bed linen and make beds.
  • Replace used towels and other bathroom amenities, such as shampoo and soap.
  • Sweep and mop floors.
  • Vacuum carpets.
  • Dust and polish furniture.
  • Empty trash containers and ashtrays.
  • Restock beverages and food items in the minibar.
  • Clean public areas, such as corridors.
  • Report any technical issues and maintenance needs.
  • Update the status of guest rooms on the assignment sheet.
  • Return and restock the cleaning cart at shift end.
  • Follow hotel security guidelines.
  • Perform any other duties requested by Supervisor/ Management.
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