Room Attendant

Commonwealth Hotels•Erlanger, KY

About The Position

The Residence Inn by Marriott Cincinnati Airport Erlanger Kentucky is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper. About Us: Residence Inn by Marriott Cincinnati Airport Erlanger Kentucky is located just a mile from CVG Airport and 10 minutes from downtown Cincinnati, offers a home-like atmosphere for guests and team members. Conveniently near major companies like Amazon, Bosch, and P&G, it caters to both professionals and travelers. The hotel seeks dedicated team members passionate about creating a welcoming environment, emphasizing the value of each contribution within a supportive team. Why This Role? Working as a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper at Residence Inn by Marriott Cincinnati Airport Erlanger offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to engaging guest experience. What’s In It for You? Comprehensive Benefits: Medical, Dental and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses and Commonwealth University Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have flexibility to work weekends & holidays

Responsibilities

Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.