Room Attendant

Commonwealth HotelsNorth Canton, OH

About The Position

Join Our Team at the Embassy Suites Akron Canton Airport! The Embassy Suites Akron Canton Airport, Akron, Ohio, is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Join Our Award-Winning Team at Embassy Suites Akron Canton Airport! Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits. Why This Role? Working as a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper at Embassy Suites Akron Canton Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

Requirements

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction.
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
  • Excellent skills for engaging with guests and collaborating with team members seamlessly.
  • Applicants should have the flexibility to work weekends & holidays

Responsibilities

  • Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
  • Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
  • Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
  • Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
  • Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
  • Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
  • Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
  • Monitor and report inventory levels of cleaning supplies and amenities to ensure timely restocking.
  • Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Benefits

  • Medical, Dental, and Vision
  • 401(k) with company match, SAME DAY PAY, and flexible spending accounts
  • Vacation, Personal Days, and Holiday Pay
  • Hotel, food, and beverage savings for personal travel
  • Online training courses
  • Employee Assistance Program, jury duty leave, bereavement leave, and more
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