Room Attendant

OTH Hotels • Parsippany, NJ

1d • Onsite

About The Position

At OTH Hotels Resorts, the philosophy is 'Unscripted Hospitality,' focusing on human connection rather than scripted service. As a Room Attendant, the role is crucial in creating a personal, thoughtful, and welcoming environment for guests. This position goes beyond mere cleaning; it's about preparing a space that offers comfort, refreshment, and delight, allowing guests to feel at home. Every detail, from a made bed to a sparkling surface, is an opportunity to make a significant impression. The Room Attendant is seen as a 'memory maker,' whose actions, guided by the Unscripted Hospitality mindset, transform routine stays into unforgettable experiences. This culture emphasizes care, empowerment, and personal connection, trusting team members to act with heart, notice small details, and make decisions that enhance the guest experience without needing explicit permission or a checklist. OTH Hotels Resorts values each team member's unique contribution in shaping guests' memories of their stay.

Requirements

• Someone who sees value in the details and takes pride in creating clean, inviting spaces.
• Energized by a fast-paced environment and finds joy in a job well done.
• Self-motivated and reliable, able to manage time effectively and work independently.
• Physically able to meet the demands of the job (lifting up to 25 lbs, bending, standing, and moving throughout shift).
• Open to working flexible schedules including weekends and holidays.
• Communicates in basic English

Nice To Haves

• bilingual abilities are a plus.
• Prior experience in hotel housekeeping or cleaning is preferred

Responsibilities

• Deliver clean, comfortable, and well-presented guest rooms and public areas in accordance with OTH and brand standards.
• Create an environment of warmth by ensuring every detail—from fresh linens to replenished amenities—is handled with care and intention.
• Anticipate guest needs and go beyond task lists to personalize the experience when possible.
• Communicate promptly and respectfully with guests, responding to requests with genuine courtesy and ownership.
• Identify and report maintenance concerns, safety issues, or lost-and-found items quickly and accurately.
• Respect guest privacy and uphold all safety, sanitation, and “Do Not Disturb” policies.
• Collaborate with teammates across departments to support seamless service and cross-functional needs (public area cleaning, laundry assistance, etc.).
• Take pride in your appearance and maintain a professional, positive, and team-centered demeanor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees