Room Attendant

Paloma Legacy•Lake Geneva, WI

4d•Onsite

About The Position

Join the fun, fast-paced environment at Destination Geneva National, located just off the shores of secluded Lake Como and along GN's three championship golf courses. Our lodging includes the recently redesigned 146-room Lodge Geneva National, the Cottages at Destination GN and the new executive Suites at Destination GN. As part of our highly valued Housekeeping team, you would play a vital role in ensuring the highest standards of cleanliness and comfort for our guests.

Requirements

Previous experience in housekeeping a plus, although on-the-job training is available.
Exceptional attention to detail and the ability to work efficiently in a fast-paced environment.
Ability to prioritize tasks and manage time effectively.
Flexibility to work a variety of shifts, including weekends and holidays.
Physical stamina and the ability to lift, push, and pull heavy objects and equipment as needed.
Knowledge of cleaning chemicals, equipment, and techniques preferred.
Professional appearance and demeanor.

Nice To Haves

Previous experience in housekeeping
Knowledge of cleaning chemicals, equipment, and techniques

Responsibilities

Clean hotel guest rooms, including vacuuming, refreshing linens, cleaning washroom, dusting, and cleaning windows.
Maintain cleanliness and organization throughout the entire work area.
Inspect, fold, and distribute all hotel linens to appropriate areas.
Change bed linens and towels, replenish amenities, and ensure all supplies are well-stocked.
Inspect rooms for maintenance issues, reporting any damages, malfunctions, or deficits to the appropriate department.
Respond promptly to guest requests and inquiries, providing exceptional customer service at all times.
Follow established procedures for lost and found items, ensuring items are properly logged and returned to guests as needed.
Always maintain confidentiality of guest information and respect guests’ privacy.
Operate equipment necessary to launder and maintain hotel linens.
Always maintain a neat and clean professional appearance.
Understand and follow hotel policies and departmental processes, striving to exceed guest expectations in every interaction.