Room Attendant

Destination Geneva National • Lake Geneva, WI

6d

About The Position

Join the fun, fast-paced environment at Destination Geneva National, located just off the shores of secluded Lake Como and along GN's three championship golf courses. Our lodging includes the recently redesigned 146-room Lodge Geneva National, the Cottages at Destination GN and the new executive Suites at Destination GN. As part of our highly valued Housekeeping team, you would play a vital role in ensuring the highest standards of cleanliness and comfort for our guests.

Requirements

• Previous experience in housekeeping a plus, although on-the-job training is available.
• Exceptional attention to detail and the ability to work efficiently in a fast-paced environment.
• Ability to prioritize tasks and manage time effectively.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Physical stamina and the ability to lift, push, and pull heavy objects and equipment as needed.
• Knowledge of cleaning chemicals, equipment, and techniques preferred.
• Professional appearance and demeanor.

Nice To Haves

• Previous experience in housekeeping
• Knowledge of cleaning chemicals, equipment, and techniques

Responsibilities

• Clean hotel guest rooms, including vacuuming, refreshing linens, cleaning washroom, dusting, and cleaning windows.
• Maintain cleanliness and organization throughout the entire work area.
• Inspect, fold, and distribute all hotel linens to appropriate areas.
• Change bed linens and towels, replenish amenities, and ensure all supplies are well-stocked.
• Inspect rooms for maintenance issues, reporting any damages, malfunctions, or deficits to the appropriate department.
• Respond promptly to guest requests and inquiries, providing exceptional customer service at all times.
• Follow established procedures for lost and found items, ensuring items are properly logged and returned to guests as needed.
• Always maintain confidentiality of guest information and respect guests’ privacy.
• Operate equipment necessary to launder and maintain hotel linens.
• Always maintain a neat and clean professional appearance.
• Understand and follow hotel policies and departmental processes, striving to exceed guest expectations in every interaction.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed