Room Attendant-IHG Army Hotels-San Antonio,TX

IHG•San Antonio, TX

2d•$15 - $20•Onsite

About The Position

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Requirements

Basic reading, writing, and math skills.
Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling

Nice To Haves

Some housekeeping experience
Ability to speak English preferred.

Responsibilities

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Report to supervisor needed repairs or unsafe conditions.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.
May have turndown duties.