Room Attendant

Commonwealth Hotels•Memphis, TN

15d

About The Position

Join Our Team at the Courtyard Memphis East Bill Morris Parkway! The Courtyard Memphis East Bill Morris Parkway is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Working at the Courtyard Memphis East Bill Morris Parkway offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. At Courtyard Memphis East Bill Morris Parkway, our team is at the heart of everything we do. Located in the heart of East Memphis, our hotel offers a prime spot for both guests and team members, just minutes from Memphis Airport, FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming environment, whether it is serving delicious meals at our Courtyard Bistro or supporting successful business and private events in our flexible venue. Our convenient location ensures easy access to the airport and downtown Memphis attractions, making every day an exciting experience. If you are looking to build your career in a fast-paced, supportive setting, we would love to welcome you to Courtyard Memphis East Bill Morris Parkway! Why This Role? Working as a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper at Courtyard Memphis East Bill Morris Parkway offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience. What’s In It for You? Comprehensive Benefits: Medical, Dental, and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday Pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Requirements

High school diploma or equivalent GED certification.
Prior experience in food service is advantageous.
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have the flexibility to work weekends & holidays

Responsibilities

Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.