Room Attendant

StepStone Hospitality•Fort Mill, SC

40d•Onsite

About The Position

The TownePlace Suites Fort Mill/Charlotte is currently seeking a dynamic, experienced and motivated individual for the position of Housekeeper at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required. Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift. Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies. Report any items missing from rooms and suites. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes. All lost and found are to be taken to the housekeeping office as soon as they are found. Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques. Ability to follow all StepStone and hotel policies and procedures. Attend required meetings. Other duties may be assigned. Additional responsibilities specific to you are: Must have a comprehensive knowledge of all hotel departments and functions.

Requirements

Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, reading.
Minimum pulling of 20 pounds.

Nice To Haves

Previous hotel housekeeping experience is preferred but not required.
High school education preferred.
Additional language ability preferred.

Responsibilities

Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
Report any items missing from rooms and suites.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and well-being; be courteous to all guests and co-workers.
Keep all doors closed when cleaning for safety and security purposes.
All lost and found are to be taken to the housekeeping office as soon as they are found.
Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
Ability to follow all StepStone and hotel policies and procedures.
Attend required meetings.
Must have a comprehensive knowledge of all hotel departments and functions.
Other duties may be assigned.