Room Attendant

New Castle Hotels LLCErie, PA
64d

About The Position

Are you satisfied by the sight of a room looking spotless and perfectly in order, knowing your efforts made it happen? If so, you'll thrive in our housekeeping team. where friendly and dedicated room attendants work together to provide guests with a comforting "home away from home." Guests rely on a clean, welcoming environment for a restful stay, and you play a key role in making that a reality. In the role of Room Attendant you will: Be Meticulous - maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards. Focus on Details - ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. - precision is key! Be Organized - ensure your housekeeping closet and cart area ready to go! Be a Team Player - help your coworkers by pitching, training new staff, participating in department events. Be a Housekeeping Ambassador - Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Requirements

  • Basic English communication skills
  • Medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to bend, stretch, twist or reach with your body and arms
  • Ability to work under variable temperatures and noise levels
  • Near Vision - The ability to see details at close range
  • Ability to stand for long periods of time without sitting or leaning
  • Ability to multi task

Responsibilities

  • Maintain clean and attractive guestrooms
  • Make beds and change linens
  • Clean, dust, polish and vacuum rooms
  • Ensure windows are shining
  • Fold towels correctly
  • Restock supplies
  • Ensure closets are neat and clean with the right amount of hangers
  • Maintain housekeeping closet and cart area
  • Help coworkers
  • Train new staff
  • Participate in department events
  • Share a warm greeting and a smile with guests
  • Follow safety and security policies & procedures
  • Anticipate problems and call management as needed

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What This Job Offers

Career Level

Entry Level

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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