Room Attendant

Pyramid Global Hospitality

1d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. Their 'People First' culture is reflected in their approach to employee development, benefits, and building meaningful relationships. The company offers comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. They are committed to providing ongoing training and development opportunities to help employees advance their careers across their 230+ properties worldwide. The Virginia Guesthouse, a 214-room hotel with 25,000 square feet of conference and event space, is set to open in April 2026 on the University of Virginia Grounds. It aims to provide a vibrant setting for guests, conference attendees, faculty, and students. The hotel is building a team that is welcoming and dynamic, offering opportunities for both experienced hospitality professionals and those just starting their careers to learn, grow, and make a meaningful impact in a supportive, people-first environment. The Room Attendant role is crucial for guest satisfaction, as hotel cleanliness is a primary reason for guest returns and recommendations. Weekend availability is required. The ideal candidate will have great attention to detail to create memorable guest experiences through the care taken in preparing and maintaining guest rooms. This role is considered the 'Heart of the House,' providing key services for guests to relax and enjoy their stay. Experienced housekeepers have the potential to grow into supervisory or management positions such as Housekeeping Supervisors, Managers, or Executive Housekeeper.

Requirements

Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
Lift, carry and position loads of at least 25lbs.

Nice To Haves

Housekeeping experience desirable

Responsibilities

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Keep work cart orderly and properly stocked
Proper utilization of equipment supplies and guest amenities
Thorough cleanliness and sanitation of assigned guest areas
Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
Respect for guests’ property should always be exercised
Responsible care of equipment
Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
Remain alert, courteous, and helpful to the guests and co-workers always
Perform other related duties as requested by Floor Supervisor