Room Attendant

Performance Hospitality • Orlando, FL

52d • $16 - $16 • Onsite

About The Position

The Room Attendant ensures a spotless, comfortable stay for every guest. You’ll clean and refresh guestrooms to brand standards, restock amenities, report maintenance issues, and deliver friendly, efficient service with pride in every detail.

Requirements

• Housekeeping or cleaning experience preferred (will train reliable candidates).
• Ability to follow written/verbal instructions and standard operating procedures.
• Detail-oriented, organized, dependable; positive, team-first attitude.
• Basic English required; bilingual (e.g., Spanish/English) preferred.
• Flexible availability, including weekends/holidays; reliable attendance.
• Stand/walk for extended periods; frequent bending, kneeling, reaching.
• Lift, push, or pull up to 30–40 lbs (linen bags, vacuums, carts).
• Work around cleaning chemicals (training/PPE provided).

Nice To Haves

• Housekeeping or cleaning experience preferred (will train reliable candidates).
• bilingual (e.g., Spanish/English) preferred.

Responsibilities

• Guestroom Care: Clean, sanitize, and reset rooms (beds, bathrooms, floors, surfaces, balconies/kitchenettes where applicable) per SOP and inspection standards.
• Linen & Amenities: Replace linens/terry; restock amenities, coffee/tea, and collateral; follow par levels and sustainability guidelines.
• Maintenance Reporting: Identify and report defects (HVAC, plumbing, electrical, furniture) via radio/CMMS; tag rooms out-of-service when needed.
• Safety & Compliance: Use chemicals/equipment safely; follow PPE, OSHA, SDS, privacy, and key-control policies.
• Cart & Storage: Keep carts stocked and organized; maintain clean closets/back-of-house areas; minimize waste and breakage.
• Public Areas (as assigned): Support hallway/lobby touch-ups to ensure consistent cleanliness.
• Service Mindset: Greet guests warmly, respond to requests, and escalate concerns to leadership.
• Documentation: Complete daily room credits, checklists, and lost & found procedures accurately and on time.

Benefits

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed