Room Attendant

Expotel Hospitality • New Orleans, LA

17h

About The Position

The Housekeeping position plays a vital role in maintaining the cleanliness, orderliness, and overall presentation of guest rooms and public areas within accommodation. The primary goal is to ensure a welcoming and hygienic environment that meets or exceeds the expectations of guests, contributing to their overall satisfaction and positive experience. This role involves thorough cleaning, sanitizing, and organizing tasks performed efficiently and with attention to detail. Housekeepers collaborate closely with other team members to uphold health and safety standards and respond promptly to guest requests or special needs. Ultimately, this position supports the establishment’s reputation for quality service and helps foster repeat business and positive reviews.

Requirements

• High school diploma or equivalent preferred but not required.
• Previous experience in housekeeping or cleaning roles is advantageous but not mandatory.
• Ability to perform physical tasks including lifting, bending, and standing for extended periods.
• Basic understanding of cleaning techniques and use of cleaning equipment and chemicals.
• Strong attention to detail and commitment to maintaining high cleanliness standards.

Nice To Haves

• Experience working in a hotel, resort, or similar accommodation environment.
• Familiarity with occupational health and safety standards related to housekeeping.
• Ability to communicate effectively in English, both verbally and in writing.
• Certification in hospitality or housekeeping training programs.
• Demonstrated ability to work efficiently both independently and as part of a team.

Responsibilities

• Clean and sanitize guest rooms, bathrooms, and public areas according to established standards and procedures.
• Change bed linens, replenish towels, and restock amenities to ensure guest comfort and satisfaction.
• Report any maintenance issues, safety hazards, or lost and found items to the appropriate department promptly.
• Follow all health and safety regulations, including proper handling and use of cleaning chemicals and equipment.
• Respond courteously and professionally to guest inquiries or requests related to housekeeping services.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED