Room Attendant

Bass Pro Shops • Hollister, MO

10d • Onsite

About The Position

The Housekeeping room attendant is responsible for cleaning all assigned areas in accordance with Big Cedar/Anglers Lodge procedures and standards.

Requirements

• Minimum Degree Required: High School Diploma or Equivalent
• Years of experience: 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
• Basic knowledge of housekeeping department duties
• Familiarity with computer software word processing, database and spreadsheet (especially Excel) is essential.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Other Skills and Abilities: The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction. Must be detailed oriented. Need strong clerical, organizational and communication skills.

Responsibilities

• Provides professional, friendly service to all guests.
• Cleans corridors, lobbies, stairways, and lounges as well as guest rooms.
• Organizes work schedule from the room status list, arrivals, and departures.
• Distributes linen, towels and room supplies using wheeled carts or by hand and organize and restock cart at the end of the shift.
• Restocks room supplies such as drinking glasses, soaps, shampoos, writing supplies and replaces laundry bags and slips.
• Replaces dirty linens with clean items and stores all dirty laundry in line with company policy.
• Inspects and turns mattresses regularly, checks all appliances in rooms are in working order and realign furniture and amenities according to prescribed layout.
• Responds to guest queries and requests, responds to calls for housekeeping problems such as spills, broken glasses, deliver any requested housekeeping items to guest rooms and remove room service items
• Ensures confidentiality and security of guest rooms and follow all company safety and security procedures.
• Observe and report damage of hotel property report any maintenance issues or safety hazards
• ALL OTHER DUTIES AS ASSIGNED

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED