Attendant Room H2B In-Country
About The Position
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed. Be organised - keep on top of supplies and amenities and always try to minimise waste. Reunite items with owners – and log any lost and found property. Look smart – wear your uniform with pride. Other ad-hoc duties – unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties.
Requirements
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
- Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
- You’ll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic maths skills.
- Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.
Responsibilities
- Make sure rooms are always at their best and memorable for guests
- Help guests with requests
- Keep supervisor updated on room service progress and repairs needed
- Follow safety procedures and wear protective equipment
- Keep on top of supplies and amenities and minimise waste
- Reunite items with owners and log lost and found property
- Wear uniform with pride
- Perform other ad-hoc duties
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Assist with deep cleaning projects
- Perform turndown duties
- Assist with other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
