Room Attendant

My Place Hotels•Billings, MT

11h•Onsite

About The Position

As a Room Attendant at My Place Hotel, you'll play a key role in maintaining the cleanliness and overall appearance of our property. Your efforts will directly impact our guests' satisfaction and help us uphold our high standards of service. We are looking for individuals who are detail-oriented, friendly, and committed to delivering exceptional hospitality.

Requirements

Ability to perform physical tasks such as lifting, bending, and moving furniture as needed.
A meticulous approach to cleaning and organizing to ensure every area meets our high standards.
A positive attitude and professional demeanor to enhance the guest experience.
Ability to keep cleaning supplies and carts well-organized.
A reliable and consistent approach to work, with the ability to handle responsibilities independently.

Responsibilities

Thoroughly clean all assigned guest rooms and public areas.
Change linens on every bed, inspect mattress pads, blankets, and bedspreads for cleanliness, stains, and tears, and sort laundry as directed.
Remove all used towels from the guest room and bathroom, replacing them with clean ones.
Scrub the bathroom vanity, toilet, bathtub, mirror, and floor to ensure they are spotless and hygienic.
Open windows in guest rooms to let in fresh air, contributing to a pleasant and inviting environment.
Vacuum guest rooms, hallways, and public area carpets.
Check for and remove any trash found behind or under furniture.
Immediately report any necessary repairs or maintenance issues in guest rooms to the maintenance team.
Perform deep cleaning tasks for guest rooms and public areas as assigned, ensuring thorough and high-quality cleaning standards.
Keep the master key and any room keys collected during cleaning secure and ensure their proper handling.
Restock and organize the room attendant's cart and storage areas at the end of each shift, ensuring all supplies are readily available for the next shift.
Empty vacuum cleaners daily and take the trash to the outside dumpster.
Immediately report any potential safety or security hazards to management, contributing to a safe and secure environment for guests and staff.