Room Attendant

EMBASSY SUITES SARASOTA•Osprey, FL

6d•$15 - $15

About The Position

Room attendant is dedicated to providing a consistent and exceptional guest experience by ensuring all guest expectations of guest room cleanliness and service standards are met and or exceeded. Maintain a clean and welcoming work environment at all times including Heart of House and guest areas while demonstrating a courteous, warm and professional attitude.

Requirements

High School or GED is preferred
Prior Housekeeping experience is preferred, but not required.
Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.
Ability to clearly understand and communicate with guests
Must be able to complete a minimum of 16 room credits
Ability to push, pull, lift minimum of 50 lbs.
Ability to push/maneuver cart of up to 250 lbs.
Ability to bend, kneel and stretch
Ability to walk/stand for extended periods of time
Free motion of arms, above waist

Responsibilities

Complete daily assignment within an 8-hour period.
Clearly able to assist guests with Embassy Suites Brand Programs.
Clean and maintain all guest rooms and surrounding section areas including doors, frames, walls, baseboards to Embassy Suites Brand standards.
Ensure all rooms are completed to Embassy Suites Brand Standard
Departure, Stayover
All defects are reported through Quore
Load and organize room attendant cart.
Maintain a clean and organized cart.
Maintain a clean and organized Heart of House work area including floor linen and storage lockers.
Exercise safe work practices within job function based on company guidelines at all times
Slips and falls
Proper Lifting
Chemicals
PPE – Personal Protective Equipment
Blood Borne Pathogens
Sharps/broken glass
Life Safety
Secure guestrooms
Work with doors closed
Adhere to all guidelines pertaining to lost and found and suspicious activity.
Adhere to appearance standards and guidelines