Room Attendant - Element - Opelika, AL

AU HOSPITALITY INC • Opelika, AL

9d • Onsite

About The Position

Room Attendants are responsible for maintaining the cleanliness and overall appearance of the guest rooms and surrounding corridors. Room Attendants are also responsible to accommodate every guest’s reasonable needs and requests with a courteous and pleasant response in effort to create a comfortable and enjoyable stay. At Element Opelika, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Element-Opelika, we deliver inspired service. In all we do, we are vibrant, curious, and original.

Requirements

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be responsible for safety and security of guests, fellow employees and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Have dependable transportation available
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
• Is organized, honest, works well with others, and has an outgoing personality
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds
• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment
• Must have eyesight enabling vision both near and far
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to work in extreme conditions such as heat, cold and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write

Responsibilities

• Complete all required brand specific training
• Complete all required health and safety training
• Adhere to all company and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every guest and associate
• Clean guest rooms and public areas. Report any deficiency and equipment malfunctions in rooms and public areas to the maintenance department
• Make beds neatly with fresh linens
• Pick up trash from floor and vacuum
• Empties trash from waste cans
• Clean mirrors. Wipe shelves, door frames and furniture with damp cloth. Dust light fixtures, windowsills, and baseboards. Arrange furniture properly
• Clean hallway area in front of rooms. Deep clean one room daily
• Clean and disinfect bathrooms; scrubbing basin, bathtub, toilet, and tile floor
• Replenish appropriate supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and place clean towels on rack
• Vacuum each room and hallway
• Report to the Executive Housekeeper all rooms vacant and clean and rooms that are occupied and clean
• Report any discrepancies of furniture, equipment, and room condition
• Should have knowledge of fire alarm and evacuation procedures
• Must be responsible for security of guests, fellow employees and hotel assets
• Provide assistance when needed to fellow employees, guest, and other departments

Benefits

• We offer our work family competitive pay, paid time off, and hotel discounts.
• You will also get to be a part of a team that challenges, mentors, and encourages you during your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed