Houseperson - Element - Opelika, AL

AU HOSPITALITY INC • Opelika, AL

7d • Onsite

About The Position

Be the welcoming touch that keeps our hotel shining from the moment guests walk in. The Houseperson promotes a positive image of the property by cleaning and preparing the public areas of the hotel, ensuring guests always feel comfortable and cared for throughout their stay.

Requirements

• High school diploma or GED
• Customer service background
• Must be legally authorized to work in the United States

Responsibilities

• Clean public areas including the lobby, lobby restrooms, banquet rooms, gym, elevators, hallways, entries, stairwells, cart rooms, and guest laundry areas
• Empty trash containers throughout the property
• Deliver items to guest rooms upon request
• Report maintenance deficiencies to Maintenance and/or the General Manager
• Stock and maintain supply rooms as needed
• Perform deep-cleaning tasks and special projects as needed
• Assist in cleaning guest rooms when required
• Assist Maintenance when needed
• Complete all brand-specific training within the first 90 days of hire
• Achieve and exceed guest satisfaction score goals
• Maintain confidentiality regarding business operations, guest information, financials, and employee matters
• Perform other duties as assigned

Benefits

• We offer competitive pay, paid time off, and hotel-specific discounts.
• You'll also be part of a supportive team that challenges, mentors, and encourages you as you grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED