Room Attendant

Pyramid Global HospitalityVero Beach, FL
Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer a range of employment benefits and are committed to ongoing training. The position is located at Costa d'Este Beach Resort & Spa, a luxury resort in Vero Beach, Florida, known for its spacious and luxuriously appointed rooms and suites. The cleanliness of a hotel is paramount for guest satisfaction, and room attendants play a crucial role in this. This role seeks individuals with strong attention to detail to join the Housekeeping team, aiming to create memorable guest experiences through meticulous preparation and maintenance of guest rooms. This position is considered the 'Heart of the House,' providing essential services for guests to relax and enjoy their stay. Experienced room attendants have opportunities for career advancement into supervisory or management roles such as Housekeeping Supervisors, Managers, or even Executive Housekeeper.

Requirements

  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs
  • Must be able to lift the corner/sides of heavy mattresses to change linens

Nice To Haves

  • Housekeeping experience desirable

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set
  • Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Inspector, Supervisor, or Manager

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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