Room Attendant

Sonesta Resort Hilton Head Island, SC • Hilton Head Island, SC

24d

About The Position

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

Responsibilities

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify electronic system when service is complete so rooms may be sold or occupied. Report any room unable to be serviced according to established procedures
• Report needed repairs or unsafe conditions via electronic devices
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments and co-workers
• May regularly assist with deep cleaning projects
• May assist with other duties as assigned
• May have turndown duties

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees