Room Attendant

OTH Hotels Resorts • Parsippany, NJ

1d • Onsite

About The Position

At OTH Hotels Resorts, the Room Attendant plays a vital role in delivering 'Unscripted Hospitality' by creating a personal, thoughtful, and truly welcoming environment for guests. This position is about preparing a space that comforts, refreshes, and delights, making guests feel at home through every detail, from fresh linens to sparkling surfaces. The role emphasizes being a 'memory maker' and, empowered by the Unscripted Hospitality mindset, helps turn routine stays into unforgettable experiences. OTH Hotels Resorts fosters a culture of care, empowerment, and personal connection, trusting team members to act with heart, notice the little things, and make decisions that elevate the guest experience without needing permission or a checklist. The company values authenticity over routine, purpose over procedure, and people over process.

Requirements

• Someone who sees value in the details and takes pride in creating clean, inviting spaces.
• Energized by a fast-paced environment and finds joy in a job well done.
• Self-motivated and reliable, able to manage time effectively and work independently.
• Physically able to meet the demands of the job (lifting up to 25 lbs, bending, standing, and moving throughout shift).
• Open to working flexible schedules including weekends and holidays.
• Communicates in basic English

Nice To Haves

• bilingual abilities are a plus
• Prior experience in hotel housekeeping or cleaning is preferred

Responsibilities

• Deliver clean, comfortable, and well-presented guest rooms and public areas in accordance with OTH and brand standards.
• Create an environment of warmth by ensuring every detail—from fresh linens to replenished amenities—is handled with care and intention.
• Anticipate guest needs and go beyond task lists to personalize the experience when possible.
• Communicate promptly and respectfully with guests, responding to requests with genuine courtesy and ownership.
• Identify and report maintenance concerns, safety issues, or lost-and-found items quickly and accurately.
• Respect guest privacy and uphold all safety, sanitation, and “Do Not Disturb” policies.
• Collaborate with teammates across departments to support seamless service and cross-functional needs (public area cleaning, laundry assistance, etc.).
• Take pride in your appearance and maintain a professional, positive, and team-centered demeanor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees