Room Attendant
About The Position
The ART Hotel is seeking a top-performing Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper. About Us: Find us in the arts district, with the State Capitol and a half-dozen museums within 10 minutes' walk. We bring Denver's spirit indoors with curated artwork throughout the hotel, and mountain and city views at every turn. See downtown from a new vantage at our rooftop bar and restaurant. Memorable event space includes a dedicated team and on-site catering. Why This Role? Working as a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper at the ART Hotel Downtown Denver offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location downtown, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
Requirements
- High school diploma or equivalent GED certification.
- Demonstrated experience with a strong focus on guest satisfaction.
- ability to manage time effectively and stay organized in a fast-paced environment.
- Excellent skills for engaging with guests and collaborating with team members
Responsibilities
- Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
- Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
- Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
- Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
- Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
- Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
- Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
- Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
- Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.
Benefits
- Comprehensive Benefits: Medical, Dental and Vision
- Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
- Time Off: Vacation, Personal Days, and Holiday pay
- Exclusive Discounts: Hotel, food, and beverage savings for personal travel
- Professional Growth: Online training courses and Commonwealth University
- Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
