Room Attendant

StepStone Hospitality•Rocky Mount, NC

About The Position

1. Administration · Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift. · Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies. · Report any items missing from rooms and suites. · Report all items in need of repair to supervisor and maintain equipment used in work. · Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes. · All lost and found are to be taken to the Housekeeping office as soon as they are found. 2. Support · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
Ability to scrupulously follow all StepStone and hotel policies and procedures.

Responsibilities

Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
Report any items missing from rooms and suites.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
All lost and found are to be taken to the Housekeeping office as soon as they are found.
Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.