Room Attendant

Hampton Inn Albany•Albany, NY

22d•Onsite

About The Position

The Hampton Inn Albany Western Ave / SUNY is seeking an enthusiastic and energetic Housekeeping Attendant! As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.

Requirements

Good reading, writing, and oral skills
A minimum of 1 year of experience in a hotel services environment preferred
Friendly and dynamic individual and loves working with people
Ability to maintain a good working relationship with other associates by promoting teamwork
Ability to multi-task
Able to work alone without direct supervision
Demonstrate a high degree of drive and determination
Constantly recommend service and product improvement to better the operation
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
Weekdays, weekends, and holidays required
Continuous standing and moving during shift
Lifting/pushing/pulling/carrying required up to 30 lbs
Bending/kneeling required

Responsibilities

Greets guests in a friendly and professional manner
Maintains brand and company standards for cleanliness in hotel guest areas
Clean guest rooms; removal and stocking of linen, dust and sanitizes all areas of the guest room
Makes bed, vacuums carpets, and cleans tile areas in guest rooms
Reports maintenance deficiencies to maintain compliance with brand standards
Uses chemicals, cleaners, and cleaning equipment properly
Ensures cleanliness of public areas of the hotel
Keep the work area clean and tidy at all times
Attend all required meetings
Follow proper payroll and uniform procedures
Properly handle and report associate and guest accidents
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management