Room Attendant

Hyatt • Itasca, IL

80d

About The Position

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest's experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

Requirements

• Detail oriented with preferably facility cleaning experience.
• Incredibly friendly and customer centric attitude.
• Ability to work in a team environment.

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
• Respond quickly to guest requests in a friendly manner.
• Direct complaints or requests to appropriate department and follow up to ensure guest satisfaction.
• Maintain linen cart and supplies neat and organized to department standards.
• Maintain security of equipment, keys and supplies issued each day.
• Report lost and found articles to supervisor.
• Provide a professional image at all times through appearance and dress.

Benefits

• Medical, Dental, and Vision Coverage
• 401K retirement plan
• Short and Long-Term Disability Insurance
• Term Life and AD&D Insurance
• Vacation PTO & Holiday/Sick PTO
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed