Penthouse Specialist

Landry's, LLC.Houston, TX
8dOnsite

About The Position

The Post Oak Hotel is seeking a Room Attendant – Penthouse Specialist to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Room Attendant – Penthouse Specialist will be responsible for maintaining the cleanliness and presentation of guest rooms, especially the 2 story Penthouse, ensuring a luxurious experience for guests. This role requires passion for service, attention to detail, and the ability to work effectively in a team-oriented environment. This role will adhere to the proper standards and compliance with Forbes Five-Star service requirements. This position will report to the Housekeeping Leadership

Requirements

  • Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
  • Strong attention to detail
  • Ability to work flexible schedules, including nights, weekends and holidays is required
  • Physical demands: Ability to lift 25 pounds on a regular basis and prolonged extended periods of standing

Nice To Haves

  • Previous hotel experience, luxury or Forbes experience preferred

Responsibilities

  • Clean and maintain the 2 story Penthouse, all of its guest rooms and entertainment center, including bathrooms, bedrooms, living spaces, balconies, movie theater, fitness center, and in some cases, pantries and kitchens
  • Communicate and collaborate with respective departments to ensure all areas in the 2 story Penthouse are working properly
  • Discover opportunities to personalize and enhance the guest experience for guests occupying the space
  • Conduct inventory of linen and items of the space to ensure it is replenished properly
  • Conduct walkthrough with Leadership Team
  • Carries out any other cleaning duties as specified by Housekeeping Leadership
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