Room Attendant - Lobby Attendant

Stonebridge Hospitality Management • Cherry Creek, NY

1d • $19 • Onsite

About The Position

The Room Attendant ensures the cleanliness and tidiness of guest rooms and public areas, contributing to a welcoming and sanitary environment for guests. This role is responsible for cleaning, organizing, and maintaining guest rooms and shared spaces in compliance with hotel standards.

Requirements

• Prior experience in housekeeping or room cleaning is preferred but not required.
• Ability to follow safety guidelines and hotel cleaning standards.
• Strong attention to detail to ensure high cleanliness levels in all areas.
• Good time management skills to complete assigned tasks within designated time frames.
• Ability to work independently with minimal supervision.
• Good communication skills to interact with guests and team members in a polite and professional manner.
• Requires frequent standing, walking, bending, and stooping for extended periods.
• Must be able to lift and carry objects up to 25 lbs regularly.
• Flexible schedule, including the ability to work weekends, evenings, and holidays based on hotel needs.
• Primarily indoor work in guest rooms, hallways, and public areas, with exposure to cleaning chemicals.

Responsibilities

• Clean guest rooms, hallways, lobbies, lounges, restrooms, corridors, and other work areas according to health and cleanliness standards.
• Vacuum carpets, clean upholstered furniture, and draperies using approved cleaning equipment.
• Empty trash, clean wastebaskets, and transport trash to disposal areas.
• Dust and polish furniture, fixtures, and equipment to maintain cleanliness.
• Replenish guest supplies, including linens, towels, toiletries, and other room amenities.
• Keep housekeeping carts and storage areas well-stocked, clean, and organized.
• Use only hotel-approved cleaning chemicals and follow all safety protocols.
• Sort and organize clean linens, storing them properly in designated areas.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as needed.
• Disinfect equipment and surfaces using germicides and other sterilizing agents.
• Follow hotel protocols to protect guest property, and report any found items or damages to supervisors.
• Maintain the ability to clean a designated number of guest rooms per day according to hotel standards.
• Maintain cleanliness in all public areas of the hotel, including restrooms, lobbies, and elevators, to meet high standards of quality.
• Respond to guest requests for items such as rollaway beds, refrigerators, and other amenities, and assist with turndown service when needed.
• Clean back-of-house areas and provide assistance to hotel staff, such as vacuuming offices and checking room status.
• Maintain inventory levels for public areas, such as towels for the fitness center and pool, and notify the supervisor when supplies are low.
• Consistently monitor public areas to ensure a high level of cleanliness is maintained throughout the hotel.
• Perform additional cleaning projects as directed by the supervisor, such as carpet or tile and grout cleaning.

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees