Room Attendant / House Attendant

French Lick Resort•Ithaca, NY

52d

About The Position

Opportunity: Room Attendant/House Attendant This role combines two roles: Room Attendant and House Attendant. The shift time for this will be late afternoon into the evening (ex. 3-11 p.m. or similar) when the hotel is less busy and all tasks can be accomplished by the employee. Clean and maintain guest rooms to ensure rooms meet established standards. Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet and acknowledge guests in a courteous and friendly manner. Inspect assigned areas and perform cleaning tasks accordingly. Collect trash from the service landings and dispose of in outside trash dumpsters. Vacuum and dust guest corridors. Pick up bed and other linen from hotel floors and transport to the laundry collection site. Deliver clean linen to assigned sections. Report maintenance issues. Maintain cleanliness and organization of guest areas. Respond to guest inquiries and assistance. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace towels and other amenities. Clean and polish furniture and fixtures; dust furniture, walls or equipment. Process guest items left in rooms according to lost and found policy. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Ensure overall guest satisfaction. Perform other duties as requested by management.

Requirements

High School diploma preferred.
Previous housekeeping experience required or equivalent training.

Responsibilities

Greet and acknowledge guests in a courteous and friendly manner.
Inspect assigned areas and perform cleaning tasks accordingly.
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to the laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls or equipment.
Process guest items left in rooms according to lost and found policy.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.