Roofing Service Technician/Account Manager - Northeast Florida

JR & Co.•Jacksonville, FL

35d•Onsite

About The Position

This position is responsible for efficiently performing various types of roofing installations utilizing safe work practices as well as overall work performance, quality, and job site safety of crew members. Additionally, the Roofing Service Technician/Account Manager is responsible for assessing JR&CO client needs, following up with the sales and management on leads while meeting assigned goals.

Requirements

High School Diploma or GED
2-4 years of experience in roofing (preferred)
Experience working with metal roofing, coping, and the above, listed materials
Vast knowledge of roofing applications, systems, and repair methods.
Excellent customer relations skills for service and potential sales
Ability to assess potential customers' roofing needs in a professional manner
Valid Driver's License (MO Class E/IA Class C or equivalent)
Deadline oriented
OSHA 10 certified
Ability to work independently and follow instructions with minimal need for direction and oversight
Ability to obtain security clearance on military job sites
Demonstrated time management and organizational skills
Detail-oriented
Embody and model JR&CO values of Family Culture, JR Attitude (humility, teachable), Extreme Ownership, Grow or Die (growth mindset, motivated, innovative)
Always represent JR&CO in a positive manner
Must demonstrate respect to customers, supervisors, and team members, communicating all concerns in a professional manner and always adhering to standards of conduct and company policies
Pass initial drug test and participate in random drug test program
Willing to travel
Ability to perform elevated work (work on rooftops, heights)
Frequently lift and carry 50lbs or greater
Frequent bending, kneeling, walking
Outdoor environment in all types of weather (8+ hours per day)
Overtime and weekend work
Jacksonville/Northeast, FL -- Local Applicants or required to relocate before starting work

Responsibilities

Assess potential customers' roofing needs in a professional manner
Manage service assignments and customer expectations
Drive sales opportunities from incoming leads and generate new lead sources.
Engage potential customers by offering roof inspections, inquiring about building maintenance, and dispersing JR&CO marketing materials
Communicate with sales and management personnel about sales opportunities
Coordinate and communicate service repair schedule adjustments to customers and management
Clean, maintain, and stock assigned work vehicles
Ensure all necessary materials are stocked in the warehouse
Aid in inventory control
Organize and schedule with multiple clients and job scopes
Communicate with sales and management about job status and updates
Clock hours for service jobs
Accurately complete and log jobs in Buildertrend
Complete work orders and submit the orders for payment
Perform smaller repairs sold