ROOF General Manager

DREAMWEAVER HOTELS LLC•Chicago, IL

5d•Onsite

About The Position

GENERAL MANAGER - ROOF AT theWIT JOB QUALIFICATIONS 4+ years' experience Managing high volume restaurant / nightclub, with direct reports of managers, doorman, floor host person, busser, bartender, cocktail servers. General understanding of budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses Knowledge with effective food and beverage service techniques and sales strategies. Knowledge and experience with Micros POS, Avero Slingshot, Coyle Secret Shoppers, Bevintel, ADP and Hotschedules a plus. Knowledge of service, service etiquette and standard service practices for full service restaurants, nightclubs and corporate events. Knowledge and experience production for DJ's and live performances. Knowledge of standard safety and sanitation practices for food and beverage service. Knowledge and experience with brand marketing, social media and advertising. A uniquely different hospitality company, Dreamweaver Hotels relentlessly pursues the finest talent, trends, and ambiances to create extraordinary experiences. A deep passion for exceptional customer service creates engagement and loyalty. Innovative programming and perpetual development keep us fresh and relevant. Dreamweaver Hotels embraces emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment and online and in person engagement. Our track record has shown that by raising the bar through a focused commitment both financially and experientially, we achieve success, and our return on investment is substantially higher than industry standards. At Dreamweaver Hotels, we offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include: Medical Plans: Choice of three plans to meet your healthcare needs. Dental Plans: Two options for dental coverage. Vision Insurance: Coverage for routine eye care and eyewear. Paid Time Off (PTO): To support work-life balance. 401(k) Retirement Plan: Plan for your future with employer contributions. Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses. Life and AD&D Insurance: Employer-provided coverage with additional voluntary options. Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability. Voluntary Long-Term Disability (LTD): Additional protection for extended disability. Commuter Benefits: Save on transit and parking expenses. Pet Insurance: Options to support your furry family members. Please note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.

Requirements

4+ years' experience Managing high volume restaurant / nightclub, with direct reports of managers, doorman, floor host person, busser, bartender, cocktail servers.
General understanding of budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses
Knowledge with effective food and beverage service techniques and sales strategies.
Knowledge of service, service etiquette and standard service practices for full service restaurants, nightclubs and corporate events.
Knowledge and experience production for DJ's and live performances.
Knowledge of standard safety and sanitation practices for food and beverage service.
Knowledge and experience with brand marketing, social media and advertising.
Ability to work all shifts, holidays, weekends and long hours.

Nice To Haves

Knowledge and experience with Micros POS, Avero Slingshot, Coyle Secret Shoppers, Bevintel, ADP and Hotschedules a plus.

Responsibilities

Ensure ROOF operations maintain or exceed service standards to enhance the brand, image, culture and values of theWit in all 3 phases of the operation
Responsible for managing the operational efficiency, quality of service standards, noise levels and overall impact of the venue on guest satisfaction on the property.
Strong organizational skills to function effectively under time constraints with particular attentions to detail and quality of service, ability to establish and maintain an effective working relationship with management, associates, and hourly employees; effectively listen and administer instructions.
Scheduling weekly, recognizing staffing needs, availability, and request off on Paycom as well as general upkeep and inputting data in Paycom.
Communicate successfully at all times with ROOF Employees and Management, theWit Associates, senior executives, Fire and Health Inspectors, emergency service personnel, other outside vendors and high-profile guests.
Provides exceptional guest service that differentiates us from the competition.
Practice proper cash handling procedures and nightly reporting
Articulate Wit and departmental happenings in daily Stand-Up
Facilitate and execute banquet events in compliance with service standards and banquet event orders
Make decisions quickly and delegate responsibilities accordingly, and remain calm and manage multiple tasks in very high paced and stressful environment.
Actively implement and participate in social media marketing campaigns for ROOF
Manages, schedules shifts, trains restaurant staff and monitors staff performance.
Participate in financial planning, tracking and forecasting
Venue storage area up-keep/ organization
Ability to work all shifts, holidays, weekends and long hours.

Benefits

Medical Plans: Choice of three plans to meet your healthcare needs.
Dental Plans: Two options for dental coverage.
Vision Insurance: Coverage for routine eye care and eyewear.
Paid Time Off (PTO): To support work-life balance.
401(k) Retirement Plan: Plan for your future with employer contributions.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
Commuter Benefits: Save on transit and parking expenses.
Pet Insurance: Options to support your furry family members.