Rockwood Bar & Grill Server

Churchill Downs Incorporated•Terre Haute, IN

8d•Onsite

About The Position

Candidate is responsible for ordering, delivering and serving food & beverage items to the patrons in various venues and event spaces off the casino floor. Attendants are responsible for providing accurate service, professional appearance and a friendly attitude towards guests and fellow team members. Servers must practice safe food & beverage handling techniques as demonstrated and required by management. Other duties may be assigned. This individual would work in non-gaming locations such as the pool area, the 10th floor hotel bar, and the event center.

Requirements

Previous experience in Beverage Service is preferred with POS or Micros type systems.
Knowledge of various mixed drinks preferred.
Candidate must be customer service oriented, possess good interpersonal skills, strong money handling skills & be able to work in a fast paced environment.
Hours vary and will include holidays and weekends.
Candidate must keep a positive upbeat demeanor as well as be properly groomed and maintain a professional appearance throughout a shift.
All service staffs will be required to learn and be tested on a variety of new products, recipes along with new service and preparation techniques on a regular basis to insure the department is improving as a whole.
Candidate must be at least 18 years of age.
Must be able to obtain and maintain appropriate licensing as applicable.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

Responsibilities

Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
Present and maintain a professional appearance and attitude.
Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times.
Maintains confidentiality and security of relevant information.
Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
Other duties as assigned.

Benefits

401k Plan with company match
Employee Stock Purchase Plan (15% discount)
Health, Dental, & Vision Insurance
Flexible Spending Account
Health Savings Account
Company Paid Short-Term and Long-Term Disability Plans
Company Paid Basic-Term Life Insurance
Paid Time Off
Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
Ford Affiliate Program
Verizon
AT&T
TicketsAtWork
Skechers
Sherwin Williams
Meal Discounts
Fun Team Member Events
Company-Sponsored Volunteer Opportunities
Team Member Recognition Program
Advancement opportunities and the chance for further professional development are also available.