Robotics Field Technician

Husqvarna Group•Portland, OR

1d•$66,000 - $93,000

About The Position

The RFT is part of the US Golf and Sports Turf Channel and adds value to Husqvarna and our robotic customers by supporting the Golf and Sports Turf Dealers (GST). As a first line of support, this job requires regular interaction with dealer sales and service teams, and key internal/external stakeholders. The RFT supports dealer activities such as demos, site assessments, mapping, installations, monitoring, diagnostics, and repairs in the field. The RFT’s support is meant to help meet sales and market-share goals for the territory. The RFT will provide technical training of GST Dealer sales and service teams in person, by phone and/or virtually. Required travel is 60+% with overnights required. This position reports directly to the Manager of Robotic Field Technicians. What You Need to Know: Play a key supporting role to increase company brand position in assigned territory Be the product expert for Automower and CEORA. Ability to lift 50 lbs Perform role at a high level of professionalism at premier golf and sports venues Provide excellent written and verbal communication to keep GST Dealers informed of relevant product information Gain/build Golf and Sports Turf Dealer confidence Front line manufacturer’s representative for product applications and technical support Utilize Husqvarna digital tools for moderate to advanced electrical diagnostics Ability to work in the field with a level of autonomy to make correct decisions in supporting both Husqvarna and GST Dealers Capacity to represent Husqvarna Robotics at local events and demo days Assist GST Dealers with large-scale project implementation What We Are Looking For: Moderate to advanced electromechanical equipment maintenance Moderate to advanced experience with automation and robotic equipment maintenance Basic knowledge and understanding of golf and sports turf maintenance activities Minimum of high school degree; Associates Degree or higher preferred Lives in a satisfactory location within the assigned territory 2-3 years in customer service roles is preferred Detail-oriented with high integrity and ability to solve complex problems Ability to work remotely Proven ability to work with teams and communicate effectively Strong interpersonal skills, planning and organizational skills, and ability to manage multiple tasks and priorities simultaneously in a fast-paced work environment. Clean driving record Ability to work outside most days. Intermediate level proficiency with Microsoft Office software applications and ability to learn/master other in-house programs that track sales and customer relations The anticipated salary wage range for candidates who will work in this role is $66,000.00 to $93,000.00. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc. Husqvarna is a multi-state employer and this salary range may not reflect positions that work in other states. Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger. Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth. Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together. Explore our openings and take the first step in your Husqvarna journey. Shaping great experiences is what we do. With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. For more than three centuries we have kept innovating and re-inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. Read more about our vision and mission here We are an equal opportunity employer and celebrate diversity. We are committed to create an inclusive environment for all employees and candidates. Together as a team, we can bring the best ideas to life. Diversity and inclusion is about each and every one of us. We are curious, bold, and built by our differences. At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together. Learn more about our diversity and inclusion journey here We believe that business is ultimately about people, as a team, we win and grow together. Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities. Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through. Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together Together, these values empower us to lead, adapt, and grow as a team. Learn more about our culture here

Requirements

Ability to lift 50 lbs
Moderate to advanced electromechanical equipment maintenance
Moderate to advanced experience with automation and robotic equipment maintenance
Basic knowledge and understanding of golf and sports turf maintenance activities
Minimum of high school degree
Lives in a satisfactory location within the assigned territory
Detail-oriented with high integrity and ability to solve complex problems
Ability to work remotely
Proven ability to work with teams and communicate effectively
Strong interpersonal skills, planning and organizational skills, and ability to manage multiple tasks and priorities simultaneously in a fast-paced work environment.
Clean driving record
Ability to work outside most days.
Intermediate level proficiency with Microsoft Office software applications and ability to learn/master other in-house programs that track sales and customer relations

Nice To Haves

Associates Degree or higher preferred
2-3 years in customer service roles is preferred

Responsibilities

Play a key supporting role to increase company brand position in assigned territory
Be the product expert for Automower and CEORA.
Perform role at a high level of professionalism at premier golf and sports venues
Provide excellent written and verbal communication to keep GST Dealers informed of relevant product information
Gain/build Golf and Sports Turf Dealer confidence
Front line manufacturer’s representative for product applications and technical support
Utilize Husqvarna digital tools for moderate to advanced electrical diagnostics
Ability to work in the field with a level of autonomy to make correct decisions in supporting both Husqvarna and GST Dealers
Capacity to represent Husqvarna Robotics at local events and demo days
Assist GST Dealers with large-scale project implementation