Robotics Field Engineer

Multiply Labs•Los Angeles, CA

6d•$90,000 - $160,000•Onsite

About The Position

As a Robotics Field Engineer, you will be the on-site operational lead for our robotic system deployed in Los Angeles, California. Working at the intersection of robotics and biopharma, you will serve as the primary bridge between our engineering team and our on-site customer partners. You will collaborate daily with internal and external teams to coordinate operations, manage material workflows, and ensure the reliability of our automated manufacturing systems. This role is for a proactive, organized problem-solver dedicated to maintaining high-uptime systems that have a direct impact on patient lives.

Requirements

Bachelorâs degree in Engineering (Mechanical, Electrical, Software), Robotics, or a related discipline.
2+ years of professional experience in field engineering, system integration, or a related technical role.
Familiarity with Python, with the ability to read code and write basic scripts for testing and automation.
Mechanical aptitude with the ability to troubleshoot electromechanical systems and identify hardware vs. software root causes.
Excellent organizational skills and the ability to manage complex schedules in a fast-paced startup environment.
Strong communication skills, capable of bridging the gap between technical engineering teams and operational goals.

Nice To Haves

Familiarity with AWS deployments, managing production environments, and troubleshooting cloud-connected hardware.
Experience with laboratory automation or working in GxP/regulated environments.
Experience using data visualization tools (e.g., Grafana, Tableau) to monitor cluster performance and reliability trends.

Responsibilities

Technical Troubleshooting & Scripting: Leveraging Python to develop and execute basic testing scripts for validation, assisting the software team in isolating bugs and verifying fixes in a real-world environment.
System Triage & Recovery: Serving as the first line of defense for the robotic cluster, executing software recovery procedures, and utilizing mechanical familiarity to identify potential error causes.
Issue Tracking & Communication: Developing and maintaining error tracking systems to identify trends. You will provide organized, proactive communication regarding cluster issues, needs, and status updates to both internal stakeholders and on-site partners.
Cluster Operations & Scheduling: Detailed planning of daily cluster schedules at the deployment site, aligning closely with engineering, product teams, and customer partners to set testing timelines and ensure optimal system utilization.