Robotic Program Manager - Robotic Surgical Technologies (Texas)

Medtronic • Dallas, TX

2d • Remote

About The Position

We anticipate the application window for this opening will close on - 27 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. In this exciting role as a HUGO™ RAS Program Manager (RPM), you will be responsible for driving the successful adoption, operational excellence, and utilization growth of the HUGO™ Robotic-Assisted Surgery (RAS) platform across assigned accounts. The Surgical Robotics business is at the forefront of Medtronic’s mission to transform the future of surgery, empowering surgeons and hospitals to deliver optimal outcomes for patients worldwide. The Robotics Program Manager (RPM) is a strategic field-based role accountable for the success, growth, and clinical continuity of HUGO RAS programs within assigned accounts. The RPM ensures seamless collaboration between clinical teams, hospital stakeholders, and Medtronic functions to deliver best-in-class program performance and surgeon satisfaction. As a leader in this space, you will collaborate closely with hospital leadership, surgical teams, commercial representatives, and Medtronic’s field support to maximize program impact and deliver exceptional value to our partners. Remote and flexible work arrangements are available, with travel up to 75% to hospital sites and case observation centers. Medtronic is committed to fostering a culture where you can thrive and make a difference. We offer meaningful work, growth opportunities, and a supportive environment that values your unique perspective. Join us and be part of a team that’s changing lives. Learn more about the Surgical Robotics portfolio: Medtronic Surgical Robotics Technologies

Requirements

• High School Diploma (or equivalent) AND 12+ years experience OR Associate’s Degree AND 10+ years experience OR Bachelor’s Degree AND 8+ years experience
• Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• Experience in working with Surgical teams in Operating Rooms
• Experience in medical device commercialization efforts (sales, marketing, clinical) having managed products or services used in the operating room
• Strong communication, presentation, business and analytical skills

Nice To Haves

• Bachelors degree with a minimum of 8 years of medical device sales and program management experience and expert level knowledge of company products and service
• Experience with robotic-assisted surgery platforms.
• Demonstrated success in change management and clinical adoption.
• Familiarity with Medtronic’s Surgical Robotics business and product portfolio.
• Ability to solve complex problems across multiple functions
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

• Program Management & Growth Monitor and promote robotic case volume and case mix. Monitor and analyze trends, proactively drive expansion opportunities and address downward trends. Lead annual expectation-setting and regular program review meetings with hospital leadership and surgical departments. Track and report performance against KPIs, leveraging NPS feedback to enhance user experience.
• Strategic Account Alignment Integrate the HUGO RAS program into broader surgical account plans and commercial objectives. Collaborate with commercial teams to support capital planning, Software & Hardware upgrades, contract renewals, and digital solution deployment. Act as the primary escalation point for operational, clinical, or commercial issues, coordinating resolution across teams. Own program quality management, ensuring all issues are documented and addressed in the Medtronic Quality System.
• Surgeon Engagement & Community Building Maintain regular touchpoints with HUGO RAS users; attend procedures and collect structured feedback. Support user retention, drive increased user utilization, proactively when trending is not positive, and convert new surgeon candidates by demonstrating workflow benefits. Facilitate participation in HUGO user groups, masterclasses, and skill development opportunities.
• Operational Execution Ensure readiness for all scheduled robotic cases, including staffing, system, and instrument availability. Oversee field inventory management, anticipate needs, and resolve discrepancies for uninterrupted execution. Download, archive, and analyze tower log data to support program optimization.
• Training & Ecosystem Development Lead additional cohort onboarding and skill development for future users and staff via structured pathways. Coordinate simulation training, dry-lab activities, live case mentorship, and proctorship management. Act as the local lead for new technology and indication launches, ensuring operational and training readiness.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED