Program Manager, AI & Emerging Technologies - Remote

Internet 2

6h • Remote

About The Position

This is an exciting role at the intersection of applied Artificial Intelligence (AI), advanced cloud-based GPU/HPC infrastructure, and community-driven program development for research and higher education institutions. It requires more than just program management or technical skills; it requires someone with deep technical knowledge who enjoys collaborating with research, higher education, government, industry, and other AI leaders.

The Program Manager for AI & Emerging Technologies is a member of Internet2’s NET+ Cloud Infrastructure & Platform Services team. This role manages a portfolio of AI and emerging technology (ET) services, stewards industry collaborations, and serves as a strategic advisor to the research and education (R&E) community on AI & ET strategy, adoption, and responsible innovation. The role supports nearly 600 research and higher education institutions in managing risk and maximizing opportunities when adopting commercially offered technology.

Requirements

• Bachelor’s degree (or equivalent combination of education and experience).
• 5+ years in AI, cloud infrastructure, research computing, or technology program leadership, with technical credibility and ecosystem engagement.
• Experience in a technical or customer-facing role (solutions engineering, cloud advisory, technical program leadership, or product strategy).
• Ability to travel domestically up to 20% for major community events and member site visits.

Nice To Haves

• Experience engaging with research universities or research computing organizations.
• Advanced Digital Fluency: Mastery of collaboration and productivity tools—specifically Google Workspace.
• AI-Augmented Workflow: Demonstrated use of Generative AI/LLMs and CRM tools to enhance daily productivity.
• Portfolio & Evaluation Experience: Running multi-stakeholder evaluations and managing a diverse service portfolio.
• Operational Agility & Initiative: Ability to thrive in high-velocity environments as a self-directed leader who syncs tightly with teammates
• Exceptional written and verbal communication; ability to translate technical, financial, and contractual concepts for diverse audiences.
• Proven collaboration across technical, business, and procurement/contracting/legal stakeholders.
• Knowledge of GPU-based cloud workloads, HPC environments, and the emerging quantum landscape.
• Background in technology marketing or community advocacy.

Responsibilities

• Directly manage a portfolio of 3–5 NET+ services. Act as primary point of contact across generative AI platforms, model-as-a-service (MaaS), orchestration gateways, and cloud-based GPU/HPC infrastructure.
• Lead the NET+ Generative AI Community of Practice.
• Translate complex technical and economic concepts into practical guidance for CIOs, research computing leadership, procurement/legal, and faculty innovators.
• Convert demand signals + supply capabilities into forward‑looking portfolio direction and recommendations for NET+ service development and evolution.
• Develop presentations, briefings, and thought leadership that articulate where the field is going and how institutions can adopt responsibly and effectively.
• Manage vendor relationships at scale, connecting product roadmaps to community needs and constraints.

Benefits

• As a full-time employee, you will be eligible to participate in Internet2’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan. The program currently includes medical, dental, life, vision and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level